Iphone and Ethical Issues Essay - 829 Words

On June 29, 2007, Apple Inc. launched sales of the iPhone at Apple and ATT stores across the country. Many hours earlier, enthusiastic customers lined up outside stores to get the first iPhone in their hands. The iPhone is more than just a breakthrough mobile-phone device. It is a strategy that may expand Apples sphere of influence. Apple elegantly combined a mobile phone, mp3 player, and personal digital assistant (PDA) on the same machine characterized by its unique, innovative design. On July 26, a class-action lawsuit was filed against Apple over the iPhone battery. According to the lawsuit, Apple did not disclose that the batteries of the iPhone were not user-replaceable. Apple faces criticism because it did not disclose the†¦show more content†¦This practice allows retailers to sell devices with rebates or discounts. The second ethical dilemma is related to Apples failure to disclose the fact that the battery needs to be replaced after 300 to 400 charges and that customers must surrender their iPhone to Apple for replacement. The iPhone is not a just mobile phone; it is a power hungry device equipped with a touch screen, colorful user interface, portable mp3 player, web browser, PDA and more. Owners of all other mobile phones can purchase and replace their batteries themselves and without risk to the device. By contrast, iPhone owners find it is extremely hard to open the iPhone case. The iPhones battery is glued to the unit, and the wires from the battery to the circuit board are soldered. This clearly shows that Apple does not appear willing to provide a battery replacement option unless design changes are made in future models. The third ethical dilemma is related to problems with the iPhones exclusive carrier, ATT. Currently, the iPhone comes with a 14-day trial period. But ATT service provides a 30-day trial period. This definitely puts customers in an uncomfortable position when they decide to cancel iPhone service after the 14-day trial period. Apple is clearly trying to minimize consumers rights by contradicting its own carriers service plan. Lastly, the most important fact consumers need to realize is that personal information can beShow MoreRelatedEthical Issues, Social Media Influence, and Medical Concerns of the iPhone 5 C Model979 Words   |  4 PagesIntroduction The iPhone 5 C model has incorporated multiple technologies that could affect the current global atmosphere differently. For instance, the fact that this product can connect to multiple medical gadgets could alter the current medical practices. In addition, its production resulted in ethical issues that could affect its future users and non-users. This is because most of the ethical issues affect the workers (who could be prospective iPhone 5 C users). 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